Services And Support

With the continuous integration of Internet technology and industrial ecology, digitalization has gradually penetrated into all links of the enterprise from employees empowering to customer service, ecological construction... This change helps enterprises achieve more refined management. SEUIC conforms to the requirements of high-quality development and provides complete support for the full-process digital operation in accordance with the needs of complex scenarios in various industries. We hope each digitalized enterprise will be proud of using SEUIC technologies and products.

At present, SEUIC integrates the resources and focuses on providing multi-ecological services, including software and hardware integration solutions, global services, combined services and technical support, to provide partners with practical services and guarantee!

Global Service
Unified Management
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Based on global customer needs, SEUIC has a 24-hour after-sales and technical service center and more than 60 localized service teams on four continents to offer you complete services.

Technical Service

SEUIC pre-sales technical service team has professional scenario analysis and technology application capabilities. We can provide effective assistance for your software and hardware implementation, product selection, etc., and help customize the most cost-effective solutions.

Technical Consulting: technical@seuic.com
After-sales Service

Our global service network is available 24 hours a year, we continuously provide customers with remote or on-site services, including troubleshooting, device usage, and software upgrade, etc.

Warranty Service, Station Service,
Inspection Service
AutoIDN Full Insurance
Free repair of accidental damage within 2 years.
Screen Insurance
Fragmentation of the external or internal screen caused by accidental fall, collision or crushing.
Rental Service
Provide short-term equipment rental services and on-site application support services.
Battery Replacement for Free
The battery can be replaced free of charge if the capacity drops to 70% within 2 years.
Big Promotion Guarantee Service
On-site repair during the big promotion period/Maintenance/Standby device service.
Recycling Service
Assess value, recycle equipment, deduct payment or renew.
Repair Stored Value Card
Recharge in advance, get discounts, enjoy for life.
Extended Warranty
Extended standard warranty on basic warranty time.
After-sales Support: support@seuic.com
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Unified Management

Real-time
Control
Limit
Exceeded
Effective
Deployment
Security
Assurance

For the difficulty of enterprise device management, unified management can effectively help improve device utilization, device status monitoring, unified development, any abnormality can be found in time and remote diagnosis will be performed. SEUIC MDM can visually manage the status and applications of the device in the cloud, reduce management difficulties and optimize the operation efficiency.

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